NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
M6 Pro MR6550 Faulty Power Adapter
I got a M6 Pro Unlocked MR6550 for a US colleague, and when using the original power brick and cable, the nighthawk doesn’t boot and says “use the supplied power adapter when operating without batter...
Could you please check your PM and reply to me?
Thanks
John
I'm having the same problem as well. Seems like the OEM charger isn't giving the output required. Please advise.
ASG2662 wrote:
I'm having the same problem as well. Seems like the OEM charger isn't giving the output required. Please advise.
Could you please detail what is the issues you are experiencing with the PA or USB cable?
1. Are you using the device without battery or with battery?
2. The device can't be charged or slow to charge?
3. Have you confirmed this is PA issue or USB cable issue?
Thanks
Same here. My M6 worked fine until this weekend when I applied the latest update to it. It rebooted a few times through the update process. Now that the update is in place, it gives the same message "Use the supplied power adapter when operating without battery" If I put the battery in, it does start, but does not seem to be charging. Very frustrating.
liviux wrote:
Same here. My M6 worked fine until this weekend when I applied the latest update to it. It rebooted a few times through the update process. Now that the update is in place, it gives the same message "Use the supplied power adapter when operating without battery" If I put the battery in, it does start, but does not seem to be charging. Very frustrating.
Could you please confirm you are using the same PA as shipped with the device, or you are using a third party PA?
If it is 3rd party, could you please provide the brand and model of the PA?
Thanks