NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
M6 screen icon meanings
Dumb question but buggered if I can find a reference to the M6 hotspot screen icons and their meanings in the manual or on the web. My M6 suddenly started displaying a red triangle with an exclamati...
Have you tried accessing the webGUI and see if the error appears? Might also help if you take a pic to the actual LCD display next you see this message and post here. that will help other be aware of this mysterious error message. I would also assume you have it on the latest FW?
I also have the same icon appear on my screen, it is there all the time, there are no error messages. So what does it mean. I can see the images of the other poster.
G'Day
I am still trying to find out what that icon warning is. No one seems to be able to give me an answer. The interesting thing is it doesn't seem to have affected the modems performance (that i can tell anyway!).
My research continues but am very interested if anyone (including Netgear support) has an explanation.
Doing a bit more research, there has been a mention that it is a high temp warning. When my unit is turned on in the morning it works very well, but as the day goes on the unit gets hotter and the performance drops off. It use to lay on a shelf, but now it sits vertical on brackets a few cm from the wall. It takes longer to heat up and good performance lasts longer. That warning triangle stays on all the time, it is there when first turned on.
My modem is on power WTHOUT the battery, or rear cover, fitted. I have rigged a platform which allows it to sit an inch or so above my ethernet switch and allows air to flow through. It is also near a windows. Admittedly I live in central QLD Australia which is sub tropical/tropical and the weather is warm/hot. At the moment the device temp reports 56c so that maybe it but it has never shutdown or reported temp problems. I am a retired computer tech and all my computer equipment never complains of heat. I have a lot of hifi and electrical musical equipment that never suffers from heat problems.
Electron55 wrote:I also have the same icon appear on my screen, it is there all the time, there are no error messages. So what does it mean. I can see the images of the other poster.
I think attachments are moderated, and they appear to be not loading initially until it is cleared (just my assumption), but I do see it now too.
Did you try accessing the web admin page using a desktop browser? Usually if there is an error, it will pop-up in the desktop admin page. Check your SMS inbox and see if it's full. Usually when full, it will give some sort of warning. Can't remember exactly how it appears on the LCD UI, but just check and see if that causes the warning. delete all SMS and see if the icon goes away.I always use the browser based admin as the device LED is way to small to display meaningful data for my poor old eyesight. No errors are listed except "Data usage unavailable" but unneeded so I ignore it. Other then that everything else is as I set it up and no errors reported.
Initially I was interested in the icon meaning and am now more surprised the Netgear don't list the icons on their support page or in any available manuals. I just think that is an oversight on their part.
Thanks for your input on this.
If the icon is there it must be part of the software. Whoever designed it must know what it is for. You would believe that technical support would know what it means too. I purchased a car a last year, it had a recuring issue, the dealer did not know what caused it. They kept flogging me off. I did some more searching and found out the the issue was known and had been before I purchased the car. Only a small number of cars had the issue. They didn't know how to fix it so they kept ignoring the problem, I pushed harder and they bought the vehicle back.
I believe a similar thing is going on here. It's cheaper to ignore our problems and we might go away. If they admit there is a problem they would have to replace all the device and pay compensation. As Toyota has had to do with the DPF issue.