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dick4043's avatar
dick4043
Follower
Oct 22, 2022

M6

My nighthawk M6 stopped displaying data usage . Says it’s not available at this time. Returned it to Telstra who had it for 2 months & and said it couldn’ t be fixed & gave us anew one . It has the same problem. Can’t get any sense from them & am frustrated. Pls help !!! Thks & Rgds Frank W

2 Replies


  • dick4043 wrote:

    My nighthawk M6 stopped displaying data usage .


     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Mobile Routers, Hotspots & Modems

    Those things are very different from the standard Netgear routers covered in this section.

    You might like to search there for messages related to your problem.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    dick4043 wrote:

    My nighthawk M6 stopped displaying data usage . Says it’s not available at this time. Returned it to Telstra who had it for 2 months & and said it couldn’ t be fixed & gave us anew one . It has the same problem. Can’t get any sense from them & am frustrated. Pls help !!! Thks & Rgds Frank W


    We will check with Telstra on this since data usage for Telstra device is obtained from Telstra server. Will see whether Telstra has server issue now.

     

    Thanks

     

    John