NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BW123
Mar 18, 2021Follower
Main TV not connecting and unable to get internet
We are unable to get our main TV working. We are also having trouble with internet connecting. I would like to take to an Orbi rep. But have no phone number.
plemans
Mar 18, 2021Guru - Experienced User
This is the community support forum where members of the public help out. We're not netgear.
And you posted in the mobile routers forum.
About issues with an Orbi.
If you want to talk to someone, click on "mynetgear" at the top. Register an account and your device. From there you can contact support. Keep in mind that support is only free for the first 90 days of purchase (if new)
If you want to try the support community first (if you're outside of the 90 days), try posting in the proper orbi forum. There's several depending on which version you have. but heres the basic forum, pick the sub forum for your device.
https://community.netgear.com/t5/Mesh-WiFi-Systems/ct-p/home-orbi