NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Patatorz's avatar
Patatorz
Star
Feb 20, 2026

MH7150 M7 not accepting my eSIM

Hello, just bought a M7 to use a eSIM from Free (working fine on my iPad Pro). Whatever with QR code or manual configuration, the installation of the eSIM is not working. i would like to use it acco...
Antenna
FinnJacks's avatar
FinnJacks
Aspirant
Mar 05, 2026

Hi,

If your eSIM works on your iPad Pro but not on the M7, the issue is usually related to eSIM compatibility or carrier support rather than the QR code itself.

A few things you can check:

  1. Carrier compatibility – Some eSIM profiles from Free are optimized for phones/tablets (like iPad) and may not activate on other devices such as the M7.
  2. Device eSIM support – Even with the latest firmware, some devices only support specific eSIM providers or data-only profiles.
  3. Try manual activation again – Remove any previous failed profile, restart the device, and scan the QR code again.
  4. Contact Free support – Ask if the eSIM profile is compatible with the M7 device type. Some carriers lock profiles to certain device categories.

If the eSIM works perfectly on your iPad but fails on the M7, it’s very likely a device compatibility limitation with the carrier profile rather than a configuration mistake.