NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mobile Broadband Disconnected Firmware 12.06.08.00
The new update caused "Mobile Broadband Disconnected" to show up on my router and now only connects to 3G on T-Mobile with no working internet. is anyone else having these issues?
I have the same issue with my AT&T branded M1. I use T-Mobile and starting a few weeks ago it just stopped being able to connect to data. I verified the SIM works in another device and I even tried a different working T-Mobile SIM in the M1 and it gave the same behavior ("Mobile Broadband Disconnected"). I tried factory resetting the router and I even tried buying an identical replacement router and got the same issue. My router has SKU 6420B, Model MR1100-2A1NAS, and Firmware NTG9X50C_12.02.06.01. Would be awesome if whatever change was invoked by Netgear/T-Mobile could be undone as it's rendered my router useless.
This is really blocked by T-Mobile in your case. Our release doesn't block you to use AT&T or T-Mobile.
Thanks