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Forum Discussion
Mobile Broadband Disconnected
Hello, I went to Verizon today and yesterday. We were faced issues with Mobile Hotspot related to the Internet Connection: Not Connected Go to Settings - Mobile * APN to confirm your APN settings (Er...
Would be helpful to know what NG mobile router model # that your referring too and are using.
Wonderful ok, thank you for your kind reply.
Could you please let me know what model of the device you are trying to activate on Verizon?
Thanks
Hello! I am having the same problem with the same situation. Carrier is Verizon. Device is Nighthawk M6 Pro, Model MR6550. I confirmed that the SIM card is activated and the APN is correct. Any help would be great appreciated! Thank you for your time!
Hi User_In_AZ
May we please know the device SKU (e.g. MR6150-100NAS)? This can be checked on the box of the product or on the barcode label.
Kindly confirm with Verizon if you are using the correct data plan.
Regards,
Blanca
Community Team
