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Forum Discussion
Mobile Broadband Disconnected
Hello, I went to Verizon today and yesterday. We were faced issues with Mobile Hotspot related to the Internet Connection: Not Connected Go to Settings - Mobile * APN to confirm your APN settings (Er...
Wonderful ok, thank you for your kind reply.
Could you please let me know what model of the device you are trying to activate on Verizon?
Thanks
Hello! I am having the same problem with the same situation. Carrier is Verizon. Device is Nighthawk M6 Pro, Model MR6550. I confirmed that the SIM card is activated and the APN is correct. Any help would be great appreciated! Thank you for your time!
Hi User_In_AZ
May we please know the device SKU (e.g. MR6150-100NAS)? This can be checked on the box of the product or on the barcode label.
Kindly confirm with Verizon if you are using the correct data plan.
Regards,
Blanca
Community Team- Hello I’m having this same issue. The SKU # is MR6550-100PAS. I’ve swapped SIM cards, factory restarted, tried with plugged in and on battery. I’ve had this issue since I’ve purchased the device in end of Feb early March of 2024. Verizon haven’t been able to figure out what’s going on with it either. Any help in this matter would be greatly appreciated. I have a coworker who purchased this same model and has had no issues on the AT&T network. Personally want to use Verizon due to the higher data plan of 150gigs where AT&T only has a 100gig plan.
