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Forum Discussion
WKC
Jul 28, 2018Aspirant
MR 1100-100
Dear community, Please help! I try to install a new mobile simcard of Vodafone onto my MR1100-100 netgear M1. I enter the pin of the simcard, it works but when I switch the router or app off, and...
WKC
Jul 28, 2018Aspirant
I found in the menu sim security that I need to fill in a Sim Pin to turn off/ deactivate the pin lock. They also ask for a 4 - 8 digit code to unlock your sim. What do they mean by the digit code? What is that? Where is it from and where can i find it?
- Christian_RSep 10, 2018NETGEAR Employee Retired
Hello WKC,
1. Do you still require assistance? When the router or app is turned off, you must enter a SIM PIN each time you power on the mobile router. This rule only applies if you have enabled SIM security.
2. Before the device prompted for a 4 - 8 digit code, did you enter the incorrect PIN 3+ times? If so, the SIM is blocked and you would need to contact your service provider to unblock the SIM.
~Christian