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Forum Discussion
SLSL
Dec 10, 2021Aspirant
MR 1100 invalid update file . This update is not intended for this product
Went to update the firmware manually and received the message that the update isn't menat for this product. The update was downloaded from the product support page. Product was purchased via Telstra ...
JohnPeng
Dec 10, 2021NETGEAR Expert
If you are using Telstra MR1100, you should be able to upgrade to the latest over the air. For carrier specific releases, we don't post the release on Netgear support portal.
The latest Telstra release is NTG9X50C_12.06.08.00 and PRI 05.05.
Thanks
SLSL
Dec 13, 2021Aspirant
Okay thank you. I have that firmware update, not sure what PRI it is as I can't find that. What I am wanting to do is re download the update as at the moment if I select the 5Ghz profile I have a _5G added to the SSID and the dual band seems to think it is 2.4Ghz only - most of my devices are 5GHz so not sure why they are even selecting 2.4GHz.
- JohnPengDec 13, 2021NETGEAR Expert
SLSL wrote:
Okay thank you. I have that firmware update, not sure what PRI it is as I can't find that. What I am wanting to do is re download the update as at the moment if I select the 5Ghz profile I have a _5G added to the SSID and the dual band seems to think it is 2.4Ghz only - most of my devices are 5GHz so not sure why they are even selecting 2.4GHz.
To avoid the confusion, you can edit the SSIDs to whatever you like to use. But please make sure you have dual band WiFi or 5GHz WiFi only enabled in order to use 5GHz WiFi.
Thanks
John
- SLSLDec 13, 2021Aspirant
I do edit them, the edit that I do has the _5G added automatically. If I do a factory reset I have 2 SSIDs appear, one for 2.4GHz and one (with an _5G) for 5GHz, with dual band being enabled as I have done a factory reset. So I have the dual band being split into 2 seperate SSIDs basically. Hence looking to re download the update.
- JohnPengDec 13, 2021NETGEAR Expert
SLSL wrote:
I do edit them, the edit that I do has the _5G added automatically. If I do a factory reset I have 2 SSIDs appear, one for 2.4GHz and one (with an _5G) for 5GHz, with dual band being enabled as I have done a factory reset. So I have the dual band being split into 2 seperate SSIDs basically. Hence looking to re download the update.
Seems like you are trying to use same SSID for both 2.4GHz and 5GHz WiFi. MR1100 doesn't support such setting. 2.4GHz and 5GHz have to use different SSIDs. The rule is forced by UI as you saw.
Thanks
John