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Forum Discussion
SLSL
Dec 10, 2021Aspirant
MR 1100 invalid update file . This update is not intended for this product
Went to update the firmware manually and received the message that the update isn't menat for this product. The update was downloaded from the product support page. Product was purchased via Telstra ...
SLSL
Dec 13, 2021Aspirant
Okay thank you. I have that firmware update, not sure what PRI it is as I can't find that. What I am wanting to do is re download the update as at the moment if I select the 5Ghz profile I have a _5G added to the SSID and the dual band seems to think it is 2.4Ghz only - most of my devices are 5GHz so not sure why they are even selecting 2.4GHz.
JohnPeng
Dec 13, 2021NETGEAR Expert
SLSL wrote:
Okay thank you. I have that firmware update, not sure what PRI it is as I can't find that. What I am wanting to do is re download the update as at the moment if I select the 5Ghz profile I have a _5G added to the SSID and the dual band seems to think it is 2.4Ghz only - most of my devices are 5GHz so not sure why they are even selecting 2.4GHz.
To avoid the confusion, you can edit the SSIDs to whatever you like to use. But please make sure you have dual band WiFi or 5GHz WiFi only enabled in order to use 5GHz WiFi.
Thanks
John
- SLSLDec 13, 2021Aspirant
I do edit them, the edit that I do has the _5G added automatically. If I do a factory reset I have 2 SSIDs appear, one for 2.4GHz and one (with an _5G) for 5GHz, with dual band being enabled as I have done a factory reset. So I have the dual band being split into 2 seperate SSIDs basically. Hence looking to re download the update.
- JohnPengDec 13, 2021NETGEAR Expert
SLSL wrote:
I do edit them, the edit that I do has the _5G added automatically. If I do a factory reset I have 2 SSIDs appear, one for 2.4GHz and one (with an _5G) for 5GHz, with dual band being enabled as I have done a factory reset. So I have the dual band being split into 2 seperate SSIDs basically. Hence looking to re download the update.
Seems like you are trying to use same SSID for both 2.4GHz and 5GHz WiFi. MR1100 doesn't support such setting. 2.4GHz and 5GHz have to use different SSIDs. The rule is forced by UI as you saw.
Thanks
John
- SLSLDec 13, 2021Aspirant
Well I can set the SSID to be the same for both with the Dual Band profile selected and then can connect either a 2.4GHz device or a 5GHz device to the same SSID, the 5GHz device does occassionaly connect using the 2.4GHz, but usually the 5GHz and the one device I have that is 2.4GHz only connects to the 2.4GHz. If you are saying that I shouldn't be able to do this then I really do need to find that update and re-install. When I do a factory reset the firmware stays the same whereas I expected it to go to what was originally in the device.