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Forum Discussion

a1966f100's avatar
a1966f100
Tutor
Apr 10, 2023

MR 6500 ethernet

New MR6500 from AT&T. Wireless works OK but we also have an ethernet only device that we need to use. The ethernet connection has been VERY erratic. It will operate sometimes at less than 6Mbps while...
a1966f100's avatar
a1966f100
Tutor
Apr 11, 2023

Thanks for the reply!

Yes it is set to performance mode.

I have substituted a laptop for the ethernet device we are using and I get the same problems; slow speed compared to the wireless connections, plus random disconnects requiring a reboot of the MR6500. I've got another week to decide if I need to look for another solution and at this point I'm thinking I might have too. I'm have little experience with this type equipment so if anyone has other suggestions I would appreciate the feedback. We need cellular hotspot capability, wireless and ethernet connectivity, and the ability to stay powered up 24/7 either by leaving connected to a charger or 110v supply.

plemans's avatar
plemans
Guru - Experienced User
Apr 11, 2023

What firmware version are you on? 

Any updates available? 

 

I've got the MR6110 but not the MR6500.

Maybe JohnPeng knows a bit more about this. 

 

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Apr 11, 2023

    Please help to capture a model.json file and send PM to me.

     

    - Logon to the webui (http://192.168.1.1 ) as an administrator
    - Navigate to URL http://192.168.1.1/model.json via the same browser window
    - Capture the results (by selecting all + copy) and send it back

     

    Thanks

    John

    • a1966f100's avatar
      a1966f100
      Tutor
      Apr 18, 2023

      John, Tried to send the screen copy and got error too many characters. You may not need it. I solved my original problem by changing port setting to 2.5G and setting MR6500 display to always on. Now it has not lost internet for 4 days. Only problem now is the ethernet port is connected to an ePMP Force 180 Bridge, sending the network to an adjacent building and Internet speed in that building is slow(less than 5Mbps) most of the time. Bridge and second building setup worked much better using our previous DSL connection( in the first building) rather than the MR6500. I'm still looking to see if I can change a MR6500 setting and improve the speed. Any hints where to look? Thanks!

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 18, 2023

        So the speeds in building 1 are fine but not building 2? 

        What else is connected then? 

        you're going MR6500---> to what ---->to epmp point to point system