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Flowchaser's avatar
Flowchaser
Aspirant
Jan 25, 2021

MR1100 – Nighthawk M1 Mobile Router overheating and not charging

Hi community,

 

I am creating a new thread, as I saw a similar thread from 2y ago, but its solutions aren't working.

My router started since 2 days overheating and dropping the connection. Its display gives an overheat message, pointing that it cannot charge in this condition. Indeed, despite the router being connected to power, its battery shows super low!

 

Any ideas or solutions?

Thanks!

Egor

4 Replies

  • Priit's avatar
    Priit
    Initiate
    Jan 31, 2021
    If you're using it at home, then remove the battery, and use it without the battery, then check for updates. Old firmwares had overheating issue when battery is used while plugged in.

    My firmware version is NTG9X50C_12.06.12.00
    • Flowchaser's avatar
      Flowchaser
      Aspirant
      Feb 03, 2021

      Thanks Priit

       

      Indeed, I am using it at home - so removed the battery like you suggested and it worked fine first 10 hours or so, but then started overheating again.

      The Firmware is always up to date - I've been checking it regularly, it seems to download and install it automatically..

       

      Any other ideas? That's such a shame - such a neat looking and good device, I can't believe it suddenly went wrong just like that...

      Egor

      • Priit's avatar
        Priit
        Initiate
        Feb 03, 2021
        If you are using WiFi feature, then choose 2.4ghz for higher range into other rooms or only 5ghz if need it only in the same room and then you can also change the range to be short.

        If no need for WiFi or trying different settings didn't help, then disable it and consider buying a separate WiFi router.

        I keep my router next to window for better signal, have WiFi 5ghz short-range selected, back cover removed for lower device temperature and made it to hang up in the air, because otherwise the bottom of the device gets too hot when I have too many file uploads running for many hours or if sunshine shines directly to the device.