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Forum Discussion
Klogsdon65
Mar 16, 2020Aspirant
MR1100 Bricked overnight
Woke up to no connectivity and a MR1100 that wont boot. Orange Amber light flashes slowly, ATT logo shows in display but never progresses past have spent hours trying to get a factory reset using ...
Klogsdon65
Mar 17, 2020Aspirant
Day two.... anybody have even a crazy suggestion.... getting more pissed at this $250 brick and no way to connect and get my work done...
JohnPeng
Mar 17, 2020NETGEAR Expert
Please contact AT&T to get RMA if you bought it from AT&T and using AT&T plan.
Thanks
- Klogsdon65Mar 17, 2020Aspirant
it was bought at Best Buy... the data plan is with AT&T
it was purchased Jan 2019 so it is out of warrenty...so no RMA,,, unless there is something i do not know.... will they take a decive over a year old back
- Klogsdon65Mar 17, 2020Aspirant
some progress.... SIM Care Removed, Battery Removed....i held in the reset, held in the power button on the front, and then plugged in power...
power indicator light flashed blue/orange over and over until main display now says DOWNLOPADING SOFTWARE UPDATE
we will see....problem there is no SIM CArd so nothing is going to download
still cant ping the device...if i could just ge to that point, i could follow the TFTP instructions to force a good version of the software
any guidance is still very much appreciated- Klogsdon65Mar 17, 2020Aspirant
so i finally got to a NetGear tech that walked through everything done...
then explained that the device is locked by AT&T and they would have to take the problem on
I swear, just need a way to flash this ... i really dont think the hardware is the issue, it got sideways durring afirmware update that AT&T pushed and now its just stuck....