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Forum Discussion
joepgal
Dec 19, 2021Aspirant
MR1100 broadband disconnect
I had to do a factory reset on this device and now when it comes back up, will not connect keep getting broadband disconnected. This is on a Cricket network, not Tmobile. I have the latest firmware, ...
JohnPeng
Dec 22, 2021NETGEAR Expert
Did you try to set up the correct APN for your SIM card?
Thanks
joepgal
Dec 22, 2021Aspirant
That was the issue. It had an AT&T apn in there. Thought that since AT&T owns cricket, that was correct one. I added cricket and connected immediately. Thank you
- JLuckyDec 23, 2021AspirantI have installed an EE SIM card but it’s saying mobile broadband disconnected. I have done a reset.
Any ideas for someone with basic tech knowledge gratefully received.