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Forum Discussion

netbuddysucx's avatar
netbuddysucx
Follower
Mar 18, 2020

MR1100 Broadband issues

Friday 13 my netbuddy/ATT internet went down. On the nighthawk is show mobile broadband disconnected. Signal is 3 bars but has H where the LTE was. I log into Netgear app and it says unable to connec...
rm125's avatar
rm125
Aspirant
Mar 23, 2020

lost netbuddy data as well, not sure if there coming back

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 23, 2020

    Hi netbuddysucx and rm125

     

    May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
    What is the firmware version? 

     

    Regards,
    Blanca
    Community Team

     

     

    • rm125's avatar
      rm125
      Aspirant
      Mar 24, 2020

      MR1100 -1A1NAS      and f/w ver NTG9X50C_12.05.05.14