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Forum Discussion

netbuddysucx's avatar
netbuddysucx
Follower
Mar 18, 2020

MR1100 Broadband issues

Friday 13 my netbuddy/ATT internet went down. On the nighthawk is show mobile broadband disconnected. Signal is 3 bars but has H where the LTE was. I log into Netgear app and it says unable to connec...
rm125's avatar
rm125
Aspirant
Mar 23, 2020

lost netbuddy data as well, not sure if there coming back

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 23, 2020

Hi netbuddysucx and rm125

 

May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
What is the firmware version? 

 

Regards,
Blanca
Community Team

 

 

  • rm125's avatar
    rm125
    Aspirant
    Mar 24, 2020

    MR1100 -1A1NAS      and f/w ver NTG9X50C_12.05.05.14