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Forum Discussion

motard's avatar
motard
Aspirant
Jan 25, 2025

MR1100 cannot update firmware

Hi.  I cannot update the firmware on my MR1100 router.  It has NTG9X50C_10.12.02.01 firmware now and on the app when I check for updates it comes up with a message saying update error and to try (I...
JBish's avatar
JBish
Aspirant
Jan 29, 2025

Is it an unlocked ATT variant? If so without an ATT sim card you will not get updates

  • motard's avatar
    motard
    Aspirant
    Jan 29, 2025

    It's locked to Telstra (Australia) and the sim is Telstra. 

     

    Other info I researched says to just keep trying and it will work but I have been doing that for a week now with no luck. And now the unit is shutting down.