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shizam76's avatar
shizam76
Aspirant
Jun 14, 2018

MR1100 Disabled After Battery Charge

Good morning all.  Just got back from a week long trip.  Before I left I put the battery back in the Nighthawk (I keep it out to save it...and I run on just AC power).  I also am using a Quickcharge ...
Mobile Routers
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 17, 2018

Hi shizam76, 

 

Welcome to NETGEAR Community! 

 

Please do the following: 

1. Unplug the Nighthawk Mobile Hotspot Router. 
2. Remove the battery.
3. Wait for 30-60 seconds, and reinsert the battery.
4. Hold the Power Button to restart the device.
5. Use the original power adapter (originally shipped with your device) to recharge your Nighthawk Mobile Hotspot Router. 
 

Where did you purchase the unit? 

 

Regards, 
Blanca 
Community Team

  • shizam76's avatar
    shizam76
    Aspirant
    Jun 18, 2018

    Blanca....I plan to run it (as I currently do) without the battery.  I was just sticking the battery in for the week while I was gone (the unit remains at home) in the event a firmware update dropped to it.

     

    I bought a quickcharge 3.0 plug because the one that came with the unit isn't able to run the unit when everything is active.

     

    I bought it at Best Buy.

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jun 20, 2018

      Hi shizam76, 

       

      I have sent you a message. Please check your inbox.

       

      Regards, 
      Blanca 
      Community Team

      • shizam76's avatar
        shizam76
        Aspirant
        Jun 21, 2018

        Thanks Blanca_O  I just responded.  IT has been taking me a while.  For some reason the forums wouldnt let me in OR would not allow me to change the password.  Kept saying Password not changed, error.  OR it kept telling me all the passwords I was picking matched older ones (they didn't).