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dk5ras's avatar
dk5ras
Tutor
Feb 26, 2018
Solved

MR1100 does not store APN

Hi,

 

yesterday I got my MR1100 Firmware NTG9X50C_10.24.02.00, and it all works fine, just one really big issue: The unit does not store the APN. When I enter an APN profile the unit goes online and all is fine - until I turn it off and back on again. 

 

Also when exporting the settings, the export.cfg contains not APN information.

Resetting to fatory defaults did not fix this.

This makes the device unusable for seriuos usage, and I really hope to receive a fix quite soon!

With best regards

 

Ralph.

  • Hi,

     

    it was the SIM. German Telekom issued for some time SIMs with an additional secure coprocessor and file vault for contactless payment services. This service is already dead, but still those SIMs are out, and it appears they behave somehow strange when it is about requesting APN or network data from them. 

    As it is a MultiSIM contract, I just swapped SIMs between my phone and the MR1100 - and the problem was gone :)

    With best regards

     

    Ralph. 

5 Replies

  • As the device is almost useless with such an issue, I made a ticket with the support, also a friend will visit the Netgear MWC booth in Barcelona and talk to them :)

    Ralph.

    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired

      Hi dk5ras,

      I wanted to check in with you and see if your issue has been resolved. If so, can you please let me know on the resolution and will note this for future posts.

      Thank you :]

       

       

      - Jason N

      • dk5ras's avatar
        dk5ras
        Tutor

        Hi,

         

        it was the SIM. German Telekom issued for some time SIMs with an additional secure coprocessor and file vault for contactless payment services. This service is already dead, but still those SIMs are out, and it appears they behave somehow strange when it is about requesting APN or network data from them. 

        As it is a MultiSIM contract, I just swapped SIMs between my phone and the MR1100 - and the problem was gone :)

        With best regards

         

        Ralph.