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Rossi141's avatar
Rossi141
Aspirant
Jan 03, 2022

MR1100 Dropping pings to gateway

Hi all - I have an Nighthawk M1 Hardware version 1 running:

NTG9X50C_12.06.39.00

This is on an AT&T network.

My local network is 192.168.1.0/24

My gateway is 192.168.1.1

I have been suffering from outages, where even though my Wifi is connected correctly, I am unable to access the Internet. I have started to run a continuous ping to my gateway on 192.168.1.1, and what I see is during these periods, for 10 - 15 seconds at a time my gateway at 192.168.1.1 is not responding, then it comes back and works fine.

This happens both on 2.4GHz and 5.0Ghz, but not at the same time (I have 2 laptops running the same test of different frequencies).

I have checked for overlapping channels - I am on a unique channel on both frequencies.

My RSSI for 2.4GHz is sitting at -51 and my noise at -92

 

Does anyone have any ideas of what I can check next or thoughts on a solution?

I think my next step is to factory reset my M1 and re-setup, howver, I hate to do that without understanding what the issue is.

1 Reply

  • Rossi141's avatar
    Rossi141
    Aspirant
    Jan 03, 2022

    5GHz seems to be working a little better now. I am not sure exactly which one helped, but I disabled the following:

    WPS

    UPnP

    DNLA

    WIFI Standby

     

    It still rotates through higher latency for no apparent reason, but no longer drops out on 5GHz

    64 bytes from 192.168.1.1: icmp_seq=17815 ttl=64 time=4.206 ms
    64 bytes from 192.168.1.1: icmp_seq=17816 ttl=64 time=3.344 ms
    64 bytes from 192.168.1.1: icmp_seq=17817 ttl=64 time=2.918 ms
    64 bytes from 192.168.1.1: icmp_seq=17818 ttl=64 time=3.914 ms
    64 bytes from 192.168.1.1: icmp_seq=17819 ttl=64 time=3.236 ms
    64 bytes from 192.168.1.1: icmp_seq=17820 ttl=64 time=11.040 ms
    64 bytes from 192.168.1.1: icmp_seq=17821 ttl=64 time=5.247 ms
    64 bytes from 192.168.1.1: icmp_seq=17822 ttl=64 time=11.177 ms
    64 bytes from 192.168.1.1: icmp_seq=17823 ttl=64 time=2.889 ms
    64 bytes from 192.168.1.1: icmp_seq=17824 ttl=64 time=5.217 ms
    64 bytes from 192.168.1.1: icmp_seq=17825 ttl=64 time=4.465 ms
    64 bytes from 192.168.1.1: icmp_seq=17826 ttl=64 time=4.551 ms
    64 bytes from 192.168.1.1: icmp_seq=17827 ttl=64 time=3.311 ms
    64 bytes from 192.168.1.1: icmp_seq=17828 ttl=64 time=3.261 ms
    64 bytes from 192.168.1.1: icmp_seq=17829 ttl=64 time=2.416 ms
    64 bytes from 192.168.1.1: icmp_seq=17830 ttl=64 time=2.359 ms

     

    The 2.4GHz does still drop.