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Forum Discussion
MR1100 (EE) — Nighthawk M1 Mobile Broadband Router factory reset removed Arlo as an option?
t been on a support call for 2 hours with Arlo as the Arlo app no longer sees my M1 Mobile router (on EE in UK). They could not understand why it was not working so suggested i reset to factory setti...
Hi metime
Welcome to NETGEAR Community!
For any Arlo related concerns, kindly post or create a thread at https://community.arlo.com
Regards,
Blanca
Community Team
- Thanks, but this is not Arlo related. It’s netgear hardware. And Arlo no longer is even an option in the gui since factory resetting!
So I see this as a Netgear issue. If netgear has decided to remove Arlo option then I see this as an Netgear faultThe mobile routers option is no longer available in the Arlo App device discovery. Figure...
Have not spotted a not in the MR1100 release notes, and the related KB entry does still exist why ever.
Aside, the Arlo support was removed from the other Netgear routers a longer time ago - key reason is the impact on the wireless performance and reliability - because Arlo does not use WiFi compliant timing to conserve power on the battery driven units for the communication between the non-WiFi devices and the Arlo Base Station resp. Arlo Smart Hub.
Blanca_Oplease check the situation on the various MR1100 and ensure the release notes and the other documentation is updated? This part is really Netgear.
