NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aspirant

Mar 27, 2020

Solved

MR1100 ethernet port dies when charger connected

This is a strange one and it's driving me nuts. Started about 3 months ago (just after the warranty expired, natch): The ethernet port dies whenever the charger is connected. To use the e...

JohnPeng
Mar 30, 2020
Usually, Power adapters have a PIN for the device to detect the USB cable is connected to power adapter for charging.

The PA you were using may come with device that doesn't need the PIN in PA.

Thanks

mepe

Aspirant

Mar 28, 2020

I'm using the power adaptor and ethernet cable that came with it. (FWIW, I never tether it; have no need to.)

Thanks.

JohnPeng

NETGEAR Expert

Mar 28, 2020

Please let me know your device's SKU name and FW versiona and PRI version on the device. You can find SKU name on the product label under the battery.

Thanks

mepe wrote:

I'm using the power adaptor and ethernet cable that came with it. (FWIW, I never tether it; have no need to.)

Thanks.