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Forum Discussion

Follower

May 05, 2020

Solved

MR1100-H appears rather than 3G/4G-no internet connection

I set up mifi with a t-mobile phone sim card 10 months ago. Router worked fine to connect 18 home devices. 4 days ago, got error message: broadband disconnected. My home devices are still connected to...

JohnPeng
May 06, 2020
Some customers reported this issue last two months. After we investigated, we can confirmed that T-Mobile updated their data plan that phone and tablet SIM card data plan will not work on M1 any more. You need to upgrade your data plan with T-Mobile.

Thanks

NETGEAR Expert

May 06, 2020

Some customers reported this issue last two months. After we investigated, we can confirmed that T-Mobile updated their data plan that phone and tablet SIM card data plan will not work on M1 any more. You need to upgrade your data plan with T-Mobile.

Thanks