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Forum Discussion
hcmqbeta
Mar 11, 2021Follower
MR1100 help
I purchased an MR1100 Netgear Hotspot and for the past year i have attempted numerous times to register my product but have not been able to do so. I have also tried to understand why it is stuck on...
Blanca_O
Mar 29, 2021NETGEAR Employee Retired
Hi hcmqbeta,
Welcome to NETGEAR Community!
What is the error message when you try to register the device? Here's a reference How do I register a product on MyNETGEAR?
2nd concern, stuck on 5G only as opposed to allowing me the 2.4 option. Can it detect the 2.4GHz network? What is the error message when you try to connect? Kindly change 2.4GHz WiFi channel.
To change Wireless channel : Access MR1100 UI > go to Settings > Setup > Wireless.
Regards,
Blanca
Community Team