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Solved
MR1100 IP Passthrough broken (possible bad AT&T FW update?)
I've been having an issue with an MR1100 AT&T variant that I recieved as a demo where I can't put the device in bridge mode or "IP passthrough" as it's called in the device. I might have caused the issue myself by updating the FW to NTG9X50C_10.20.05.02 as this seems to have been discussed on the AT&T forums (https://forums.att.com/t5/Other-Phones-Devices/Netgear-Nighthawk-M1-mr1100-Latest-Update/m-p/5365005).
I posted the following post there with the same issue (https://forums.att.com/t5/Other-Phones-Devices/Netgear-MR1100-does-not-work-with-IP-Passthrough-Enabled/m-p/5367956) and tried different combonations of reseting the device, putting it in IP passthrough with and without DHCP, DNS, etc enabled/disabled. Called AT&T support and the rep suggested it was my wireless plan... yet he couldn't see it... so i seriously doubt it was that.
I hate going to a different forum to ask for help, but I really have to try to get this working since my days are limited on this demo provided to me, and I'm not getting any help from AT&T.
Anyone know a way to retrieve older firmware and downgrade the device to see if that's it?
Any other thoughts, suggestions?
Update: Called Netgear support and they confirmed there is an issue with IP Passthrough on the MR1100 running FW 10.20.05.02. There is apparently a queue of other people that have called about the same issue, and I have a case opened for them to call me back once a firmware fix is in place. Unfortunately I have a feeling that won't be until after my demo expires.
I wish Netgear would have made some sort of official statement or notice on the product support page... but oh well.
We'll see.
3 Replies
Update: Called Netgear support and they confirmed there is an issue with IP Passthrough on the MR1100 running FW 10.20.05.02. There is apparently a queue of other people that have called about the same issue, and I have a case opened for them to call me back once a firmware fix is in place. Unfortunately I have a feeling that won't be until after my demo expires.
I wish Netgear would have made some sort of official statement or notice on the product support page... but oh well.
We'll see.
Add me the queue. Very annoyed. Upgraded firmware, broken pass through.
Same issue here. Enabling Pass-Thru mode (due to the fact that I have my own WI-FI router with its own DHCP), results in either the modem never coming back after the setup, or if it does eventually come back, it starts using a class A address (10.xxx.xxx.xxx) instead of the assigned class C address (192.168.1.xxx). Worse yet, it keeps changing its own address.
I simply want the MR1100 to act as a pure LTE modem, no DHCP, no WIFI, and no dynamic addressing.