NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wayders_
Nov 28, 2019Aspirant
MR1100 issues
I just got my att nighthawk yesterday and ive had alot of problems. Yesterday it worked good for few hours then out of no where it rebooted by itself. It turned back on and it was good for a couple ho...
Blanca_O
Dec 05, 2019NETGEAR Employee Retired
Hi Wayders_
Welcome to NETGEAR Community!
May we please know the device SKU (MR1100-100XXX)?
What is the firmware version?
Regards,
Blanca
Community Team
Wayders_
Dec 05, 2019Aspirant
The sku is= s112b
I cannot see what firmware version it is on. i cannot get the router to fully power up. I seen a auto update screen on the router before i went to sleep but i didnt mess with it. When i woke up the router was off so i went to press the power button the netgear logo popped up then just began like a boot loop where netgear would pop on and off on the screen. Im assuming the firmware got corrupted when it auto updated.
I cannot see what firmware version it is on. i cannot get the router to fully power up. I seen a auto update screen on the router before i went to sleep but i didnt mess with it. When i woke up the router was off so i went to press the power button the netgear logo popped up then just began like a boot loop where netgear would pop on and off on the screen. Im assuming the firmware got corrupted when it auto updated.
- Wayders_Dec 05, 2019AspirantAlso i lost my battery so i am running this hotspot just off the power cord. And yes i tried other power blocks and diffrent usb c cords. Tried everything on other threads with no success
- Blanca_ODec 08, 2019NETGEAR Employee Retired
Hi Wayders_
This appears to be hardware failure.
Regards,
Blanca
Community Team