NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wayders_
Nov 28, 2019Aspirant
MR1100 issues
I just got my att nighthawk yesterday and ive had alot of problems. Yesterday it worked good for few hours then out of no where it rebooted by itself. It turned back on and it was good for a couple ho...
n3t
Dec 10, 2019Apprentice
Wayders_ wrote:
I just got my att nighthawk yesterday and ive had alot of problems. [...] i bought this router used and did not come with battery or back cover.
Well, then give it back to whoever sold it to you and reclaim your money.
The only thing you can try IMHO is to make sure you use a QuickCharge 2.0 or 3.0 compatible power supply. It is important for the M1 to receive 9V when running without a battery, as with only 5V it might not be able to draw enough power and crash.
If you are unlucky, it crashed during the firmware update — if this happens the device might be "bricked".
Try resetting it to factory defaults: https://www.youtube.com/watch?v=kJ6Ci2-b7Fg
If you can get it to boot, try accessing the web interface and check (and if needed, update) the firmware version.