Hello,

My model : MR1100-100EUS_01.01.80.00 with NTGX50C_12.06.11.00

My provider: Austria A1

When I reboot the device or when I change the band configuration, I get CA. For example:

Current Time: 534372 Mode: ONLINE
System mode: LTE PS state: Attached
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv

PCC: LTE band: B3
LTE bw: 20 MHz
SCC1:
LTE band: B7
LTE bw: 20 MHz
SCC2:
LTE band: B3
LTE bw: 15 MHz

After a random time (between 30 minutes - 90 minutes) the MR1100 looses CA and stays with the PCC band only.

For example 1 hour later:

Current Time: 537957 Mode: ONLINE
System mode: LTE PS state: Attached
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv

PCC:
LTE band: B3
LTE bw: 20 MHz

The only way to have it back working on 3CA is to :

- Reboot

- Change "Band Region" to another settings (like "Auto") and set it back to "LTE All"

After doing above, it's back to 3CA for a while but quickly bug is back.

With my mobile phone and the same operator CA works fine. BTW, I already reset the router and configured from scratch and it's the same

According to the statement of the Austrian provider A1 this is a power saving feature to switch CA off after some period of time.

Obviously, this change was rolled out by our operator begining of July across the whole country. I would assume that other operators in other countries will start with the same behavior.

I'm hoping that NETGEAR support can look at this. I am not the only person who experience this, in an Austrian forum around 20 people complain about the same behavior for MR1100.

Thanks.

Forum Discussion

MR1100 Loses Carrier Aggregation