NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

brendajordan727's avatar
brendajordan727
Follower
Jan 02, 2020

MR1100 M1 Nighthawk Solid Amber power Light, No internet

MR1100 M1 Solid Amber power Light, No internet
 

MR1100 M1 Nighthawk mobile router power light remains amber constantly.

worked fine just suddenly happened. It's been like this for 2 days.

Did not have anything plugged into it and only used with ac outlet.

Unable to reset. Removed battery, unplugged it, changed power cord and

brick let sit for hours but when I plug it in still amber light, no internet. Please help

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jan 09, 2020

    Hi brendajordan727

     

    Welcome to NETGEAR Community!

     

    Please remove the SIM card and hold down the reset button until you see a change in the LED. 

     

    Regards,
    Blanca
    Community Team

     

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jan 09, 2020

    Could you please provide the device IMEI and SKU name? I can help you to debug the issue.

     

    Thanks

     

    John