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Forum Discussion

Webbwulf's avatar
Webbwulf
Tutor
Feb 22, 2020
Solved

Mr1100 mobile broadband disconnected

My mr1100 using simnetwireless says mobile broadband disconnected. Apparently netgear and tmobile are working on a fix and anyone confirm this? Any fixes that I'm unaware of would help. I'm in a rura...
  • JohnPeng's avatar
    JohnPeng
    Mar 14, 2020

    As we found out that if you are using a data plan for tablet from T-Mobile, the SIM would not work any more with M1. You need to ask T-Mobile to change your plan for Mobile Hotspot for your SIM to work again on M1.

     

    Thanks

danman9's avatar
danman9
Tutor
Mar 14, 2020
I am having the same issue with T-Mobile. The APN settings didn't help either.
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Mar 14, 2020

As we found out that if you are using a data plan for tablet from T-Mobile, the SIM would not work any more with M1. You need to ask T-Mobile to change your plan for Mobile Hotspot for your SIM to work again on M1.

 

Thanks

  • Tr00per6960's avatar
    Tr00per6960
    Aspirant
    Mar 31, 2020

    Hi John,

     

    So is AT&T blocking the M1 like T-Mobile? My router was working just fine the other day then it disconnected and I haven't been able to reconnect. Will I need to purchase another SIM card or change the plan with them?