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Forum Discussion
SeánB
May 24, 2020Aspirant
MR1100 primary 4G band problem with distant 4G+ site
I am in a rural part of Ireland where I pick up a 4G+ site quite far away with the help of an outdoor MIMO antenna. The cell operates on bands 20, 3 and 1 and my previous LTE Cat 6 router worked fin...
SeánB
May 31, 2020Aspirant
Thanks for replying. The device SKU printed at the bottom is MR1100-100EUS and the H/W is 1.0.
Since posting above, it received a firmware update, current version is NTG9X50C_12.06.12.00. The issue remains in this verson.
My provider operates on bands 1, 3 and 20, which that cellular bands article shows this covers. Due to my distance from the cell tower, I can use band 20 as the primary band (transmit & receive) and bands 1 and 3 for carrier aggregation (receive only).
From further testing, the M1 seems to switch to band 1 or 3 when the RSRP of either band is around -108dBm or less negative. As a crude workaround, I attached extension leads to the antenna leads to deliberately attenuate the signal. It now stays on band 20 longer while still being able to use the (now very weak) signal on bands 1 and 3 for carrier aggregation.
Even with the signal weakened, it still occasionally jumps to band 3 as the RSRP fluctuates up/down depending on the weather, in which case I have go into the web interface to toggle the mode between band 20 and 'LTE ALL' to restore Internet access. It appears that the router is not detecting that the cell is not allowing it transmit to it on bands 1 or 3 and in turn getting stuck trying.
W1lliam
Jun 04, 2020Virtuoso
Possible improvement could be getting customized LTE antenna designed for B20 (below 1700MHz is fine), which can improve B20 signal quality then you probably can stay on B20 as main band. Plug into TS-9 ports should work.
- JohnPengJun 05, 2020NETGEAR Expert
I agreed with William. You may have to get a better external antenna or adjust your antenna location to see whether the device can pick up better signal on B20. It is just tracky location for the device to work on B1, B3 and B20.
- SeánBJun 05, 2020Aspirant
I have a pair of 90cm (3ft) cross-polarised LOG periodic antennae that covers 700-900MHz, so gave this a trial run with a tripod.
With the current 1.05m (3.5ft) large wideband LOG periodic antennae that covers 700-2700MHz, I get about -100dB on band 20, band 3 and 1. I have clear line of sight with the distant mast across a bay as usually vegetation attenuates the higher frequency bands.
With the 700-900MHz antennae on a tripod, I get about -90dB on band 20, -112dB on band 3 and -115dB on band 1. The router didn't change from band 20 during the 30 minutes I had this temporary set up.
Carrier aggregation also works, although with 60-70% the speed I got with the wideband antennae due to bands 1 & 3 being attenuated by 12-15dB.
I presume being told to change my antennae means that this bug is not fixable, so will try swapping the antenna when I get a chance.
- W1lliamJun 05, 2020VirtuosoAlternatively, you can have one 700-900MHz antenna plugged into one of TS-9 port and having wideband antenna used for another port, try and swapping them for comparison.
- SeánBJun 11, 2020Aspirant
After a few days waiting for the weather to improve, I finally got the band 20 antennae installed. It took a few hours due to routing the cabling through the loft and getting the antennae aligned up.
Unfortunately, it was not successful. Within 15 minutes of taking down the ladder, my Internet connection dropped. I opened up the Nighthawk M1 status page and sure enough, it was stuck again on band 3! :smileyfrustrated:
I rebooted the M1 and it booted up showing band 20 with a -95dBm signal and 4G+. A few minutes later, it switched again to band 3 showing a -108dBm signal. This rules out the theory that a much stronger band 20 signal will hold it on that band.
As Netgear is either unable or unwilling to fix this issue, I debating now on selling it as I'm back on my old router again that doesn't have this issue.
- W1lliamJun 11, 2020Virtuoso
There is another two internal antenna has impact on band(s) you like to stay, this can't be done without any rework on the device.