MR1100 says connected but NO internet

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KS1256 wrote:
John, where exactly do I "log in for WebUI"

Do you mean the Netgear Mobile App for IOS cannot do this and I should use the Iphone native Safari browser, or should I fire up the Windows laptop?

What address to access the Netgear Nighthawk, "webUI"
assuming its visible to laptop wifi?

And what link specifically do you recommend online to find cell carrier APNs?

I'm assuming the Netgear Nighthawk MR1100 would be listed by ATT prepaid "GoPhone now called Paygonline" since ATT is one of the big three,

And Prepaid side has an especially good data only deal at $50/mo for 100gb data...

But you know how it goes calling customer support Tier One at Paygo...nice folks but limited to the script.
So I like to go to the source online.

Ps: "Blanca" please follow this convo with John Peng, and defer to his step by steps so we all get one good answer on a commonly asked question:
"How to manually configure APN on ME1100 on ATT prepaid sim cards."
(Since "thats not info currently maintained in Netgears MR1100 Mobile App interface drop down data"

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MR1100_UM_EN.pdf 

Please refer to the user manual attached. It covers how to log in to WebUI from a browser on your computer and Mobile App from your phone on Page 13.

APN setting is covered on Page 33.

You can search AT&T APNs to find the APNs used in AT&T. But you need to know which one is suitable for yoru SIM card. It is better to ask the SIM seller. 

Please feel free to reach out if you have any issues on your setup.

Thanks

John, others:

Quick update- powering up the Netgear via the WebGUI on a pc, vs mobile device works

AirCard Mobile Hotspot and Mobile Router Login Information | Answer | NETGEAR Support

ATT SIM card populated  the manual ADD option,

showed ATT prepaid as ATT and APN broadband,

selected that, works good on "LTE"

Hmmm. Next dumb question for NETGEAR gurus...

Since ATT is supposedly shutting down LTE in January 2022, how do we manually tune to 4G or equivalents? I understood the MR1100 has that capability, but not 5G? 

Act NOW - 3G is Going Away in 2022 - Wireless Customer Support (att.com)

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KS1256 wrote:

John, others:

 

Quick update- powering up the Netgear via the WebGUI on a pc, vs mobile device works

AirCard Mobile Hotspot and Mobile Router Login Information | Answer | NETGEAR Support

 

ATT SIM card populated  the manual ADD option,

showed ATT prepaid as ATT and APN broadband,

selected that, works good on "LTE"

 

Hmmm. Next dumb question for NETGEAR gurus...

Since ATT is supposedly shutting down LTE in January 2022, how do we manually tune to 4G or equivalents? I understood the MR1100 has that capability, but not 5G? 

Act NOW - 3G is Going Away in 2022 - Wireless Customer Support (att.com)

 

 

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Glad to know that the device works for you now!. You don't need to worry about 3G shutting down in AT&T. Actually, LTE is another name for 4G. So the device will no tbe impacted since in major markets, AT&T has LTE coverage. I don't think you can find 3G network to use.

Thanks

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Bas123 wrote:
Got this message a few days ago after having this issue. ☹️

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That is good for you to receive the message. At least you know why the SIM card stops working. It took us a lot of efforts before in order to find out the services actually are blocked by AT&T, instead of device issues.

Thanks

More info here:

What cellular bands are supported by the external antenna connectors on MR1100 Nighthawk M1 Mobile Router? | Answer | NETGEAR Support

Thanks, John! for clarifying shutting down 3g but NOT LTE (aka 4G ).

I posted an additional comment about tweaking bands in the MR1100, and I wonder how that might be applied in areas roaming on ATT partner networks, or possibly in busy other areas in order to maximize thru put where alot of users might be sucking up bandwidth.

By the way for other MR1100 users there is a great review and more detail here:

Review: Nighthawk MR1100 LTE by Netgear (Mobile Hotspot) - Mobile Internet Resource Center (rvmobileinternet.com)

Which links back to Netgear for community support as well.

There is also a paid subscription area for more indepth and up to date reviews on various other topics for digital nomads...well worth it if you are looking for comprehensive overview and drill down detail for your needs. 

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KS1256 wrote:

Thanks, John! for clarifying shutting down 3g but NOT LTE (aka 4G ).

 

I posted an additional comment about tweaking bands in the MR1100, and I wonder how that might be applied in areas roaming on ATT partner networks, or possibly in busy other areas in order to maximize thru put where alot of users might be sucking up bandwidth.

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Since M1 support combining multiple LTE bands, which is call carrier aggregation, to achieve higher throughput, we don't suggest the customers to play around with the LTE bands support on the device, so we really didn't provide the such capability on UI. If LTE bands are messed up, the device may not achieve the ideal throughput supported by the device and network. The FW will handle this automatically in order to get the best throughput.