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Forum Discussion
MR1100 says connected but NO internet
Please help me figure this out. I have a MR1100 hotspot, using an AT&T sim card with grandfathered Unlimited plan on a PRE paid plan. I have used this for over 2 years but on thursday it stopped work...
I found my answer and wanted to share with others in hopes it might help someone in the future. I just spoke with my fourth person at AT&T, they have all been extremely helpful...Patrick informed me that my account had been suspended because it appeared that someone else was trying to use it. They suspended my autopay (which I used to make sure I did not let this plan lapse as it is a very good plan) He said that they would inform me when the investigation was complete and then reinstate me. I have heard of this before and just wanted to post this as a possiblity. Thanks for all you suggestions. AT&T was very helpful.