NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Michaelhawkins1
Jan 10, 2022Tutor
MR1100 says connected but NO internet
Please help me figure this out. I have a MR1100 hotspot, using an AT&T sim card with grandfathered Unlimited plan on a PRE paid plan. I have used this for over 2 years but on thursday it stopped work...
JohnPeng
Jan 20, 2022NETGEAR Expert
KS1256 wrote:
John, where exactly do I "log in for WebUI"
Do you mean the Netgear Mobile App for IOS cannot do this and I should use the Iphone native Safari browser, or should I fire up the Windows laptop?
What address to access the Netgear Nighthawk, "webUI"
assuming its visible to laptop wifi?
And what link specifically do you recommend online to find cell carrier APNs?
I'm assuming the Netgear Nighthawk MR1100 would be listed by ATT prepaid "GoPhone now called Paygonline" since ATT is one of the big three,
And Prepaid side has an especially good data only deal at $50/mo for 100gb data...
But you know how it goes calling customer support Tier One at Paygo...nice folks but limited to the script.
So I like to go to the source online.
Ps: "Blanca" please follow this convo with John Peng, and defer to his step by steps so we all get one good answer on a commonly asked question:
"How to manually configure APN on ME1100 on ATT prepaid sim cards."
(Since "thats not info currently maintained in Netgears MR1100 Mobile App interface drop down data"
Please refer to the user manual attached. It covers how to log in to WebUI from a browser on your computer and Mobile App from your phone on Page 13.
APN setting is covered on Page 33.
You can search AT&T APNs to find the APNs used in AT&T. But you need to know which one is suitable for yoru SIM card. It is better to ask the SIM seller.
Please feel free to reach out if you have any issues on your setup.
Thanks
KS1256
Jan 20, 2022Aspirant
Thanks John!