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Forum Discussion

Michaelhawkins1's avatar
Michaelhawkins1
Tutor
Jan 08, 2022

MR1100 Shows connected but no internet Please help.

Worked Great for over 2 years , did factory reset , followed directions, Firmware up to date. AT&T unlimited plan (prepaid so I don't lose it) Just stopped working. Shows connected but no internet. I...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 09, 2022
Michaelhawkins1 wrote:

Shows connected but no internet.

 

What shows that?

 

Wired devices? Wifi things?

 

If we are talking about things connecting to the network, it may not have much to do with your MR1100 and can happily be covered here as one of those generic issues that can affect any router.

 

 

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 11, 2022

Can you help to grab a model.json file and send a private message to me?

 

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

 

Thanks