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Forum Discussion
bkenobi
Oct 03, 2019Aspirant
MR1100 speed problems on AT&T
I recently switched from Verizon to AT&T so I could use the MR1100 for my broadband at home (replacing 1mbps DSL). The phones work fine when speed testing getting speeds of 10-50d/5-30u. However, the ...
Blanca_O
Oct 09, 2019NETGEAR Employee Retired
Hi bkenobi
Welcome to NETGEAR Community!
Please check the signal quality using the Diagnostics screen found under Settings > Nighthawk M1 Status > Diagnostics section using values below as reference:
RSRP – The average power received from a single Reference signal, and Its typical range is around -44dbm (good) to -140dbm(bad).
RSRQ – Indicates quality of the received signal, and its range is typically -19.5dB(bad) to -3dB (good).
If signal quality is bad then I suggest moving the device to a location with clear view of the sky or consider purchasing/using external antenna.
Regards,
Blanca
Community Team
bkenobi
Oct 09, 2019Aspirant
RSRP: -113
RSRQ: -17
So it appears the signal is on the bad side. I have the MR1100 as high in the home as possible and in a window facing the direction of the tower. I think an antenna is the best option but I'm not sure if there are better options than others. I know netgear sells an option, but I've read it isn't very high gain.
RSRQ: -17
So it appears the signal is on the bad side. I have the MR1100 as high in the home as possible and in a window facing the direction of the tower. I think an antenna is the best option but I'm not sure if there are better options than others. I know netgear sells an option, but I've read it isn't very high gain.