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Kat2020's avatar
Kat2020
Follower
Jun 05, 2020

MR1100 Speed

Help!  I purchased an MR1100 unlocked off Amazon, then got a business mobile hotspot SIM card from ATT with a 500bpm unlimited plan.  I could only get speeds around 4bpm.  The folks at ATT said I needed to purchase an ATT branded MR1100 with LTE, which I did and I am having the exact same problem.  The techs I speak to at ATT have no idea what to do -- they don't even have correct directions for how to reset the device.

 

The speed varies widely throughout the day, so I thought maybe there is too much traffic but I don't know enough to adjust the advanced setting properly.  Can you all help me?

1 Reply

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jun 05, 2020

    Please help to capture model.json log.

     

    1. Open Browser and go to 192.168.1.1

    2. Log in as admin. You can find the admin password on the product label under the battery

    3. In anothe tab, open: http://192.168.1.1/model.json

    4. Save the texts in a file and send a private message to me.

     

    Thanks