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Forum Discussion
navibean9
Jul 17, 2024Aspirant
MR1100 suddenly cannot connect to cell service
"Help!" I have an (out.of.warranty) MR1100. It worked fine for about a year - and then suddenly stopped yesterday. The error message on boot-up says: "Mobile Broadband Disconnected - Your data...
walton
Aug 08, 2025Aspirant
Help! MR1100 Suddenly Stopped Working – 'Mobile Broadband Disconnected'"
Hi all – hoping someone can help!
I have a Netgear Nighthawk MR1100 (out of warranty), which worked fine for about a year. But suddenly, as of yesterday, it stopped connecting.
Error message on boot-up:
"Mobile Broadband Disconnected – Your data connection is disconnected."
My Setup:
- Carrier: Consumer Cellular (an AT&T network reseller)
- Location: US suburban metro area with decent AT&T coverage (usually 3 bars)
Here's What I've Tried (No Success Yet):
- New SIM Card:
Consumer Cellular sent me a replacement SIM and updated their system. Inserted the new SIM — still the same error. - Reset & Reboot:
Used the reset button inside the MR1100. Also performed a full factory reset via the attwifimanager page. Rebooted after each change. No improvement.
Other Notes:
- Voice service works fine in this area, but mobile data is typically average — usually 3 bars.
- After all attempts, the same error persists.
If anyone has suggestions or ideas, I’d greatly appreciate it!
Thanks!
— Navibean9
- sunnyssAug 08, 2025Aspirant
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