NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MikeWMC111's avatar
MikeWMC111
Follower
Apr 07, 2019

MR1100 unlocked w ATT sim card won't connect to internet

All:  I have been hours with Netgear on chat, and with ATT, and no one can tell me why the ATT prepaid sim card installed on the MR1100 won't allow me to send/receive data.  The sim card is recognized, the MR1100 shows that eh ATT sim card has a good signal, but the "cellular signal is disconnected".  

 

The Netgear tech group recommended adding a new APN, which we did, and it doesn't work.  Now the Netgear tech group on chat is recommending a live conversation.  ATT says it is not a problem with the sim card.  Can anyone help?  Mike

1 Reply

  • Rachil's avatar
    Rachil
    Aspirant
    Aug 19, 2019
    Did you ever get this resolved? I have been able to fix mine. Please let me know if you did, and how you did it.