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Forum Discussion

geoff79's avatar
geoff79
Follower
Mar 30, 2020

mr1100 updating device please do not power off

over the years i have previously updated the firmware in my Netgear MR1100 -1TLAUS without issue.

today I initiated the built in firmware update process.

it appears to have failed during installation.

screen displays

Updating devce

Please do not power off

[progress bar is approximately 85% complete]

 

no change in the last hour.

is there a way to resume fix the process - or is this just an expensive paper weight now :-(

2 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Mar 30, 2020

    I will ask our SE in Austrlia to contact you and see what might be wrong.

     

    Thanks

  • ArodiD's avatar
    ArodiD
    NETGEAR Expert
    Mar 31, 2020

    Hi geoff79 ,

     

    Have you tried powering OFF the device?  Can you please PM with your contact details and I will help you troubleshoot this.

     

    Regards,

     

    ArodiD