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Forum Discussion
Solved
mr1100
hi,got a problem my m1 keeps giving bad internet switch form 4g to 4g+ to h+ please help tryed a new simcard but that those not help is it the apn?
Hi allfreedom
Welcome to NETGEAR Community!
Please check the signal quality using the Diagnostics screen found under Settings > Nighthawk M1 Status > Diagnostics section using values below as reference:
RSRP – The average power received from a single Reference signal, and Its typical range is around -44dbm (good) to -140dbm(bad).
RSRQ – Indicates quality of the received signal, and its range is typically -19.5dB(bad) to -3dB (good).
If the reception/signal continues to be poor then we suggest moving to location with clear view of the sky or consider purchasing/using external antenna.
Regards,
Blanca
Community Team
Hi allfreedom
Welcome to NETGEAR Community!
Please check the signal quality using the Diagnostics screen found under Settings > Nighthawk M1 Status > Diagnostics section using values below as reference:
RSRP – The average power received from a single Reference signal, and Its typical range is around -44dbm (good) to -140dbm(bad).
RSRQ – Indicates quality of the received signal, and its range is typically -19.5dB(bad) to -3dB (good).
If the reception/signal continues to be poor then we suggest moving to location with clear view of the sky or consider purchasing/using external antenna.
Regards,
Blanca
Community Team