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Forum Discussion
Drail14me
Mar 09, 2021Tutor
MR1100ATT ethernet port not working
I have a MR1100ATT. This Mobile wireless wifi hotspot is my only source of internet. I'm wanting to connect a laptop to it via the ethernet port but it won't work. When I go to the wifimanager to ch...
Drail14me
Jun 10, 2021Tutor
Blanca,
Thanks for the note. I have tried changing the Ethernet Standby settings several times. I've also powered on with the ethernet plugged in and with it not plugged in. No luck.
I've spoken with Netgear support a half dozen times. They will not support my device becuase it won't register. They said it won't register because I purchased through AT&T and that I'll have to get support from AT&T.
I spent an hour and a half on the phone yesterday with AT&T with no solution. They told me to call Netgear to which I explained that Netgear told me to contact AT&T. AT&T said they would contact Netgear on my behalf today. We shall see. I don't understand why Netgear won't support one of ther products because of where I purchased it. It's still their product.