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Forum Discussion

Drail14me's avatar
Drail14me
Tutor
Mar 09, 2021

MR1100ATT ethernet port not working

I have a MR1100ATT. This Mobile wireless wifi hotspot is my only source of internet. I'm wanting to connect a laptop to it via the ethernet port but it won't work. When I go to the  wifimanager to ch...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 22, 2021

Hi Drail14me

 

I just want to check if you were able to update the firmware to NTG9X50C_12.06.39.00

 

Regards, 
Blanca 
Community Team
 

Drail14me's avatar
Drail14me
Tutor
Jun 23, 2021

Yes, took about 3 hours to download but I did get the firmware update. However, that did not resolve the issue. I get get a not connected or unplugged notice on my MacBook and on my PC when I connect to the Ethernete port on the MR1100.

  • wenming's avatar
    wenming
    Aspirant
    Jun 30, 2021

    Try power on your MR1100 using a powerbank with 2A output. Then connect though ethernet port.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 06, 2021

    Hi Drail14me

     

    Kindly access M1 settings page and check the following: 

     

    - Go to Setup > Router Setup > under TETHERING section, select Charge Only. 

    - Go to Setup > Router Setup > Ethernet Standby option, select Disabled. 

     

    Regards,
    Blanca
    Community Team

     

  • Drail14me's avatar
    Drail14me
    Tutor
    Jul 06, 2021

    Nowhere under "Setup > Mobile Router Setup" is there any options or mention of Tethering. I can't find any options for "Tethering" anywhere in the "Setup" menus.

     

    I have Ethernet Standby disabled.