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Forum Discussion
duckthis1
May 17, 2019Initiate
MR1100EUS – Nighthawk M1 Mobile
Hello,The original OEM battery recently started to only charge to 1/4 capacity.I replacaed the battery(aftermarket) 2 days ago and the display only shows that it is charged to 1/2 capacity.I have tri...
- May 21, 2019
Thanks for the reply.I actually found out that unplugging the cat cable allowed the battery to be charged fully. Even the battery that I thought was bad charged up fully. I'm not sure if that is mentioned somewhere and I am not sure why the cat cable plugged in does not allow a battery to be charged,but it worked.Thanks
Blanca_O
May 20, 2019NETGEAR Employee Retired
Hi duckthis1
Welcome to NETGEAR Community!
Please do the following:
1. Unplug the Nighthawk Mobile Hotspot Router.
2. Remove the battery.
3. Wait for 30-60 seconds, and reinsert the battery.
4. Hold the Power Button to restart the device.
5. Use the original power adapter (originally shipped with your device) to recharge your Nighthawk Mobile Hotspot Router.
May we please know the current firmware version?
Regards,
Blanca
Community Team
duckthis1
May 21, 2019Initiate
Thanks for the reply.I actually found out that unplugging the cat cable allowed the battery to be charged fully. Even the battery that I thought was bad charged up fully. I'm not sure if that is mentioned somewhere and I am not sure why the cat cable plugged in does not allow a battery to be charged,but it worked.Thanks