MR1100EUS LTE connection issues three network

Question

MR1100EUS - unit connects to 3g network WCDMA. Via manual and automatic APN settings. Won't get data on LTE - 4g settings even tho can see good signal. Item shows data disconnected. Work when I switch back to 3g. Using both an omni-direction poynting aerial, as well as a directional poynting aerial I've tested it. I'm based in UK.
APN for three is three.co.uk
SIM works fine in all other devices Inc phone and other router (not Netgear).

Thanks in advance

FURRYe38 · Answer

Netgear has set up a community forum specifically for the Mobile Router products. Most of the people who watch that forum are more likely to have experience with mobile routers. Might be more likely to find someone who has a solution if the question is posted there:https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard
Please use this link to the main forum product list to review and choose where to make your posts.&nbsp;https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
JohnPeng&nbsp;

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MR1100EUS LTE connection issues three network

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