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Forum Discussion

T4DCY's avatar
T4DCY
Aspirant
Nov 05, 2020

MR2100: incorrect batterie inserted"

I gor the following message:

"incorrect abtterie inserted"

The routeur do not charge the batterie

Thnks for your suggestions

 

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 23, 2020

    Hi T4DCY, 

     

    Welcome to NETGEAR Community!

     

    Are you using the battery that came with the unit? 

    May we please know the device SKU (e.g. MR2100-xxxx)? This can be checked on the box of the product or on the barcode label

     

    Regards,
    Blanca
    Community Team