NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Streetfox's avatar
Streetfox
Aspirant
Dec 14, 2022

MR2100 INCORRECT BATTERY INSERTED

Hello trusted community. I have a Netgear MR2100, which the battery has failed and will not charge. It works perfectly without the battery installed ie connected straight to the USB port. I purchased...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Dec 14, 2022

You need to check the battery P/N number printed on the battery label.

 

The compatible battery for M2 should have the P/N: 

308-10077-01

Thanks

John

Streetfox's avatar
Streetfox
Aspirant
Dec 14, 2022

Thanks, that is the correct number represented on the battery. I have the old battery, and all numbers match up

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Dec 14, 2022

    Can you send me a photo of the 2 batteries and also the wrong battery alert on LCD?

     

    Thanks

    • Streetfox's avatar
      Streetfox
      Aspirant
      Dec 14, 2022

      The new battery is to the left hand side

      • Streetfox's avatar
        Streetfox
        Aspirant
        Dec 14, 2022

        and attached is the display when the Nighthawk is started without the battery, and inserted. As you can see the damaged battery sits at 1% and will not charge, the new one does not register