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Forum Discussion

Aspirant

Dec 14, 2022

MR2100 INCORRECT BATTERY INSERTED

Hello trusted community. I have a Netgear MR2100, which the battery has failed and will not charge. It works perfectly without the battery installed ie connected straight to the USB port. I purchased...

Aspirant

Dec 14, 2022

Thanks, that is the correct number represented on the battery. I have the old battery, and all numbers match up

NETGEAR Expert

Dec 14, 2022

Can you send me a photo of the 2 batteries and also the wrong battery alert on LCD?

Thanks

Streetfox
Aspirant
Dec 14, 2022
The new battery is to the left hand side
- Streetfox
  Aspirant
  Dec 14, 2022
  and attached is the display when the Nighthawk is started without the battery, and inserted. As you can see the damaged battery sits at 1% and will not charge, the new one does not register
  - JohnPeng
    NETGEAR Expert
    Dec 14, 2022
    Streetfox wrote:
    
    and attached is the display when the Nighthawk is started without the battery, and inserted. As you can see the damaged battery sits at 1% and will not charge, the new one does not register
    
    After you unlock the LCD, did you see any alert message displayed on the LCD on the wrong battery?
    
    Thanks
    
    John