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Forum Discussion
BSL81
Oct 25, 2022Tutor
MR2100 locked to provider. how to unlock
Hi im in Aus and i have a MR2100 locked to Telstra (provider) the contract has been cancelled and i want to use it with my new provider but its locked. how can i get it working?
W1lliam
Jan 04, 2023Virtuoso
it can be WiFi, Ethernet or USB, as long as you can login to the device via Web browser.
If you are not getting prompt asking for unlock code, were you able to connect to the Internet via different SIM card?
BSL81
Jan 04, 2023Tutor
have you tested with a new sim?
i originally thought i had to unlock it with telstra and get a pin and they charged me for one but after alot of websearching and help from the forums it turns out it didnt need to be unlocked.
i originally thought i had to unlock it with telstra and get a pin and they charged me for one but after alot of websearching and help from the forums it turns out it didnt need to be unlocked.
- W1lliamJan 04, 2023Virtuoso
oh, yes, that was my next question to confirm if your device is actually locked. Since you can insert new SIM card without problem, that device is unlocked when you got it at first place.
- StacesPlaceJan 04, 2023Aspirant
Thanks for your help. I believe it is firmware in the Nighthawk that locks the IMEI to the Telstra network. That is what the unlock code is supposed to remedy. I have added and made active the APN for the
- JohnPengJan 04, 2023NETGEAR Expert
Please just do the following to check whether the device is locked to Telstra or not.
1. Insert a non-Telstra SIM card
2. Power on the device
3. Check on Touch UI or WebUI whether there is an option to ask you to enter MEP Lock.
If you see the option, please contact Telstra to get the unlock code if the device is already out of contact. Then enter the code from the UI, the device will be unlocked and can be used with other SIM card,
Thanks
- StacesPlaceJan 04, 2023Aspirant
Yes the sim works fine in a Frontier Gateway router I have.